Contact BasicQ Inc. PO Box 381 Boca Raton, FL 33429 email Phone: Fax: Family owned with over 50 years in the industry. Our goal is to supply the best assortment of curtain rods, traverse rods, wood poles, trim and motorized option for automation of window coverings for the home or office. We offer well know brands in the industry including Kirsch Hardware, Graber, Somfy, Paris Texas Hardware and Conso Trim. We add vendors as the need arises to fill a gap in our offerings. Warranty The warranties are those of each vendor. A copy is available in pdf format listed under warranty on the vendor site. Kirsch offers a limited life time warranty to the original owner. Graber offers a limited life time warranty to the original owner. Somfy offers a 5 year warranty Paris Texas Conso Color Statement Due to limitations of digital color accuracy, actual colors will vary on Curtain Rods, Fabric and Trim from images on our site. Textures on wood poles, finials, holdbacks and metal rod components may not be fully appreciated on some systems due to differences in monitors and/or display cards. You need to be sure that you can live with any color variations that are possible due to digital differences. Shipping Policy Invoices over $100 Freight Free on items under 94 inches in width or length. Items over 94 inches will be shipped via truck and will have a $65 fee added per box. This fee will have to be manually added to your order. Invoices under $100 will have a flat $5 shipping fee added at checkout for UPS ground delivery. Visit our Curtain Rod and Trim Stores.